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Callback/ Report-In Pay: What you need to know

Callback pay applies when employees are “called back” to perform work beyond regularly scheduled hours. The Fair Labor Standards Act (FLSA) does not guarantee employees a minimum number of hours of work when they are called back. However, FLSA guidelines require that the hours they do work must be paid for at the employees' base rate or at the applicable overtime rate.
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Employers should note that in the case of an emergency, if an employee is called back to work beyond his or her usual working hours and must travel a “substantial distance,” the employer may be required to pay for the employee's travel time as well as the additional hours worked.
Report-in pay applies when employees report to work at the normal starting hour but are unable to work because of some unusual condition at the place of employment. No federal law requires employers to pay employees in this situation. For example, an employee of a homebuilding company arrives for work at 8:00 a.m. for his or her shift. The employer tells him or her that he or she will not be working that day because it is too cold. The employee is sent home. Since the employee did not perform any work, the FLSA would not require the employer to consider any of the time as hours worked or to give the employee show-up pay.
This rule is not limited to situations that are designated report-in time by an employment agreement. It applies to any situation where the employee performs work outside his regular working hours, is guaranteed pay for a minimum number of hours, and does not work the number of hours covered by the guarantee.
The courts have drawn a distinction between an employer engaging an employee to wait and an employee waiting to engage in ...

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Callback/ Report-In Pay Resources

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Policies On-call pay policy (standard)

Callback/ Report-In Pay Products

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We’ve compiled a list of the 100 most commonly asked questions we have received on the federal Fair Labor Standards Act (FLSA) overtime regulations.
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This report, "Top 100 FLSA Q&As", is designed to provide you with an examination of the federal FLSA overtime regulations in Q&A format, including valuable tips for bringing your workplace into compliance in an affordable manner.

At the end of the report, you will find a list of state resources on wage and hour issues. This report includes practical advice on topics such as:
  • FLSA Coverage: How FLSA regulations apply to all employers and any specific exemptions from the overtime requirements
  • Salary Level: Qualifying for exemptions and nonexempt employees
  • Deductions from Pay: Deducting for violations, disciplinary reasons, sick leave, or personal leave


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