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Iowa Counseling Services/ EAPs: What you need to know

Human resources generalists, as well as employee assistance program (EAP) counselors, managers, and directors, can keep abreast of the issues related to EAPs by joining a chapter of the EAPA. This association also provides guidance to employers that have not yet set up EAPs in their own companies.
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There are currently two local chapters of the EAPA for Iowa employers. The Heartland chapter, which covers Nebraska and western Iowa, has its own website at http://www.heartlandeapa.com. The Illowa chapter covers parts of both Iowa and Illinois. Contact information (phone and e-mail) for the Illowa chapter's officers is available on the EAPA website at http://www.eapa.info/ChaptBranch/IL02/ILLOWA.htm. Meanwhile, Iowa employers may obtain information about setting up or belonging to a regional group by contacting:
Employee Assistance Professionals Association, Inc.
4350 North Fairfax Drive, Suite 410
Arlington, VA 22203
703-387-1000
The state of Iowa offers an EAP to state employees and their family members. The free program provides a resource for resolving problems in order to retain valued employees and to promote their health and well-being. Some of the services include critical incident stress debriefing, legal consultation, life coaching services, financial consultation, and short-term counseling.
Services for the Iowa Employee Assistance Program are provided by Employee and Family Resources (EFR) Employees; family members may call 800-327-4692 (toll-free) or 515-244-6090 (in Des Moines) to reach the service; or visit the EFR website at http://www.efr.org.

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