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Massachusetts Callback/Report-In Pay: What you need to know

When an employee who is scheduled to work 3 or more hours reports for duty at the time set by the employer, and that employee is not provided with the expected hours of work, the employee shall be paid for at least 3 hours that day at no less than the basic minimum wage (MA Code of Regs. Tit. 455 Sec. 2.03).
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Exceptions and variances. Charitable organizations are exempt from this requirement. The commissioner of labor is authorized to reduce the required minimum pay on a showing of good cause by an employer.
All on-call time is considered compensable working time unless the employee is not required to be at the worksite or another location and is effectively free to use his or her time for his or her own purposes.

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Massachusetts Callback/Report-In Pay Resources

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Policies On-call Pay (Standard)

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