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Download Now The Illinois Eavesdropping Act requires consent from all parties to the conversation to waive the legal prohibition on eavesdropping (720 ILCS 5/14-1 et seq.). However, there are a number of specific exemptions to the state law eavesdropping prohibition applicable to the employment situation. For example, a corporation or other business entity “engaged in marketing or opinion research” or “telephone solicitation” may record or listen to telephone solicitation conversations or marketing or opinion research conversations by an employee when the monitoring is used for the purpose of “service quality control of marketing or opinion research or telephone solicitation, the education or training of employees or contractors engaged in marketing or opinion research or telephone solicitation, or internal research related to marketing or opinion research or telephone solicitation.”
Although at least one person must consent to this type of monitoring, the law provides that no recorded communication or conversation may be furnished to any law enforcement agency; used in any administrative, ...