|
|

Careers at BLR and H3.Group

BLR and H3.Group offer a variety of exciting career opportunities for energetic, dynamic and results oriented people.

Our employees enjoy a comprehensive benefits package. Our benefits include our 401(k) program, paid time off (PTO), insurance for health care, dental, life and disability.

We are always interested in energetic, qualified individuals who would like to be part of the our team. If you would like to inquire about openings, please e-mail careers@blr.com

Brentwood, TN
Account Development Representative
We are looking for results-drive sales professionals to join our growing team in either our Brentwood, TN or Old Saybrook, CT location! There’s no better feeling than closing a sale, right? If you agree and are a proven closer, you exemplify the passion, we are looking for you. Come be part of our energetic, fast-paced team where the phone is your lifeline to hunt, develop and close new business. In this self-starting role, you are expected to uncover opportunities, utilize a consultative sales approach and generate new business.

Job Requirements:

  • Experience making cold calls to establish new business; 60+ outbound calls per day
  • Ability to utilize search engines and other business resources to gather leads
  • Strong closing skills with aptitude to close sales via the phone
  • Self-motivated and driven to succeed
  • Excellent verbal and written communication skills
  • Proficient computer skills in MS Office; SalesForce.com & Go To Meeting a plus
  • 2+ years inside sales experience

We offer:

  • Competitive base plus commission
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


National Accounts Manager
This position can be located in our Brentwood, TN or our Old Saybrook, CT office. The National Accounts Manager will be responsible for building a customer base by acquiring new customers and working with repeat customers, in an assigned territory, via the phone and email, and including on-site visits, or tradeshow attendance. This person will work with key stakeholders to schedule scoping calls with potential clients and create contracts using existing templates. This person will work in defined markets and with certain products and will be responsible for understanding the customer base and applicable products/services for that specific customer base.

National Accounts Manager Responsibilities:

  • Grow customer base by acquiring new customers and supporting existing customers via outbound and inbound calls and the web.
  • Obtain a fundamental understanding of key products and services in order to conduct quality conversations and provide information in a consultative way.
  • Work with internal stakeholders (e.g. Marketing, Product) to provide feedback from customers.
  • Partner with Product/National Sales/Licensing sales team members to refer and or include the proper stakeholders for appropriate opportunities/leads in an efficient and effective manner as more fully outlined in the annual incentive compensation plan.
  • Partner with other Sales Account Managers to leverage relationships, information, and coverage of the market. Manage multiple campaign lists and databases/programs.
  • Meet or exceed sales goals as set by management using tools such as Salesforce.com.
  • Travel to key trade shows/conferences and on-site visits for larger customer opportunities.
  • Deliver product demonstrations and sales presentations via web conferencing and onsite visits.

Job Requirements:

  • 3+ yrs. sales experience
  • AS or equivalent; BA/BS preferred
  • Microsoft Suite (Outlook, Word, Excel)
  • Self-motivated, strong organizational skills, and goal driven

We offer:

  • Base plus commission
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Collections Supervisor
The Collections Supervisor is responsible for supervising the activities of the collections team while initiating strategies for collections process and procedures.

Collections Supervisor Responsibilities:

  • Make outbound collection calls to current customers
  • Supervise an outbound collection calling team
  • Deal with customers diligently, courteously and professionally while collecting payments
  • Review processes for efficiency and make process updates and improvements
  • Receive inbound calls on accounts that are past due
  • Assist customers with bringing their accounts current
  • Negotiate payment plans as needed
  • Identify root cause of customer delinquency and generate effective solutions for client and customer
  • Collaborate with accounts receivables manager regarding collection of payments
  • Make accurate notation in fulfillment system on status of payment from customer
  • Send replacement invoices via email or mail as necessary
  • Provide weekly customer feedback to Customer Service Manager
  • Maintain enthusiastic and positive attitude

Job Requirements:

  • 2-3 years collections experience required
  • High School Diploma or equivalent required
  • Excellent written and verbal communication skills with good telephone demeanor
  • Problem solving skills, self-motivated, goal and team oriented
  • Ability to change direction as needed in order to meet the needs of both internal and external customers
  • Can work under pressure and assist where required in meeting critical deadlines
  • Strong computer skills; proficient in Excel, Access and MS Word

We offer:

  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Associate Editor
This position is multi-faceted, with half the year’s job duties related to TLS and the other half directories. During the legislative session, this position requires the accurate and timely reporting of legislative activities, including reading legislation, the Tennessee Code and legal writing skills. Requires updating legislative calendars, attendance at committee meetings and floor sessions downtown. As a contributor to the Journal, this position requires in-depth understanding of the legislative process and the development of excellent sources of information, which have been built over time. The remainder of the year requires working at the Brentwood office, supervising the updating of databases and typesetting the Tennessee Attorneys Directory and the Tennessee Government Officials Directory. Associate Editor will, in conjunction with the Senior Editor, interview and help hire staff for TLS.

Associate Editor:

  • Write summaries of legislation introduced by the general assembly by reading the legislation and checking changes against current law.
  • Report on legislative actions on bills from the introduction through passage by attending committee meetings, press conferences, and floor sessions. Enter such information into the administrative portion of our website, which is published immediately online.
  • Maintain strong personal relationships with the clients as the onsite point person when issues arise with the legislative service.
  • Develop and maintain relationships to lobbyists, legislators and legislative staff to obtain information necessary for the legislative service and provide information for the TN Journal.
  • Cover press conferences, caucus meetings and hearings for the Tennessee Journal.
  • Assist new reporters in learning the legislative process and its application to the position.
  • Some editorial work over the input of new reporters.
  • Train subscribers in person or via webinar on the usage of our website and the legislative process.
  • Help new reporters make contacts with legislative staff.
  • Trouble shoot issues with the legislative website.
  • Requires the ability to work independently and on a daily deadline.
  • Supervise/manage staff at the hill during session.
  • Prepare update forms for mailing, generate emails and faxes for follow-up efforts.
  • Organize and supervise staff in collecting relevant data and updating database.
  • Work is extremely detail-oriented, requiring exceptional organizational skills.
  • Typesetting and editing skills are required.

Job Requirements:

  • Bachelor’s degree in a journalism, political science, or related field preferred.
  • Legislative experience and writing experience with ability to analyze information for reporting purposes preferred.
  • Strong interpersonal skills.
  • Intermediate database skills, with data collection abilities and extreme attention to detail.
  • Supervise temporary staff and manage projects.
  • Exceptional organizational skills with attention to detail.

We offer:

  • Competitive pay
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Database Publishing Assistant
This position assists the senior editor in research and production of Tennessee Attorneys Directory, Tennessee Government Officials Directory, Tennessee Legislation Service, various state bank directories, and other projects as needed.

Database Publishing Assistant:

  • Summarize new legislation by reading bills, comparing them to existing law, and creating records in our bill tracking database, giving thoughtful consideration to each bill and breaking it down into layman’s terms for TLS customers.
  • Attend committee hearings of the general assembly and Senate and House floor sessions.
  • Record notes on action taken and update in real time bill/amendment status in the TLS bill tracking database.
  • Assist in compiling and proofing information for the TLS Weekly Calendar.
  • Assist with training of TLS Online customers
  • Assist with the TLS renewal process
  • Compile and distribute the weekly TN Calendar Alert publication
  • Obtain and enter updated information into databases for various annual publications including TAD, TGOD and Bankers Directories
  • Typeset, proof and edit TAD, TGOD and Bankers Directories

Job Requirements:

  • Bachelor’s degree in English, Communications, Political Science, History, Journalism, Pre-Law, Criminal Justice or Paralegal
  • Studies or equivalent experience
  • Ability to write accurately for immediate publication, without text being proofread by managing editor
  • Strong analytical and organizational skills, with ability to pay close attention to detail
  • Ability to prioritize; handle multiple tasks; meet daily deadlines; and be assertive in seeking information when necessary
  • Ability to communicate well with diverse groups of people, maintaining a pleasant attitude regardless of circumstances

We offer:

  • Competitive pay
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment
  • Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! BLR® is an EEO employer.


Gaithersburg, MD
Financial Services Reporter
Argosy, a Simplify Compliance company, is seeking a skilled reporter who has experience covering a regulatory beat and who thrives under the pressure of deadlines.

Major Responsibilities:

  • Covering Washington regulatory agencies, such as the Securities and Exchange Commission and the Commodity Futures Trading Commission.
  • Coming up with story ideas that answer challenges faced by our readers.
  • Displaying excellent communications skills. (both written and verbal)
  • Finding and interviewing sources and writing and editing stories.

Requirements:

  • Thrives in a team environment but is a skilled, self-motivated self-starter who can work autonomously.
  • Has proficient computer skills. (fluent with Word, Excel, PowerPoint and Adobe Acrobat)
  • Is deadline-oriented.
  • Has familiarity with financial services industry regulations.
  • Is accomplished at using social media platforms, such as Twitter/LinkedIn.
  • BS degree in journalism or communications and 6+ years of related experience.

We offer an exciting work environment, comprehensive benefits package including medical, dental, vision, 401(k) with company match, and an innovative open leave policy. Apply today! Argosy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com


Clinical Technical Editor
DecisionHealth, a leading provider of information services and decision-support tools to the health care provider community, has an open position for a Clinical Technical Editor (CTE) to assure continued, high-quality content within all products.

The CTE will be applying his or her expertise in medical coding conventions, coverage rules, clinical documentation improvement, denials management, and overall claims compliance best practices in support of DecisionHealth’s CPT, ICD-10-CM, ICD-10-PCS, HCPCS and DRG coding products. Your work will appear within various products including reference books, newsletters, online applications and e-learning courses.

As a vital member of the content team, you will be responsible for sustaining and building content knowledge bases utilizing various content types (tips, scenarios, crosswalks, medical definitions, etc.). This includes writing, editing and maintaining content and data to ensure the highest level of accuracy, relevancy and utility for the medical coding and billing professional.

Principal Duties and Responsibilities:

  • Author and edit coding, billing and compliance reference and training content.
  • Ensure guidance content is up-to-date by researching CMS, payer, and other clinical content sources and texts for guidance changes.
  • Tag content to key metadata within a proprietary content management system.
  • Collaborate with desktop publishing to QA content layout.
  • Write monthly article(s) for based on current healthcare guidelines and trends.
  • Assist in new product development and content feature enhancements.
  • Assist with answering of reader coding questions, when needed.
  • Participate in content and product meetings.

We offer a competitive compensation package, a full menu of benefits including health, dental and life insurance, a 401k with company match, tuition reimbursement, and more. Find out more about us at www.decisionhealth.com.

DecisionHealth is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

To be considered, please submit a resume, cover letter and salary expectations to: careers@blr.com


Desktop Support
We are looking for a Desktop Support person to join our IT Team our Gaithersburg, MD office. The Desktop Support person will be responsible installation, repair and maintenance of microcomputers and peripheral equipment.

Qualified candidates will be able to diagnose and thoroughly resolve problems by distinguishing between local hardware, application and network problems. Knowledgeable of predominate operating systems including IOS, Windows 7 and Microsoft products, Internet Explorer and Office Suite applications is required. Candidates should also possess the ability to coordinate the timely repair or replacement of defective equipment to ensure computer hardware and associated peripherals are functioning as designed.

Responsibilities:

  • Device Deployment, Repair, Maintenance computer and peripheral devices.
  • Ensures new device meets the requirements of the customer.
  • Migrates applicable settings and configuration from replaced device.
  • Assures all asset documentation in help desk system and supporting systems is accurately updated.
  • Methodically and efficiently troubleshoots reported problems.
  • Actively communicates and collaborates with customer regarding problem investigation and resolution.
  • Effectively utilizes troubleshooting tools and test equipment to identify issues. Immediately removes from service any device that poses a risk to the security or integrity of the network
  • Accurately documents and thoroughly details problem and resolution within the Help Desk System.
  • Inspects equipment and conduct preventative maintenance on devices and peripherals. Reports and documents devices that must be considered for replacement or removed from service.

Qualifications :

  • MAC and Windows experience required, IOS experience is a plus.
  • Ability to work on-site and be self-motivated on daily tasks .
  • Prefer MAC and Windows experience. IOS experience is a PLUS. .
  • Ability to work on-site and be self-motivated on daily tasks .
  • Excellent communication skills, particularly verbal skills.
  • Strong interpersonal skills: professional, courteous, friendly, warm, empathic, level-headed and composed.
  • Flexible and adaptable to quick changing environment(s) .
  • Strong problem solving skills and ability to make swift, sound judgments.
  • Ability to influence and drive change.
  • Must have excellent interpersonal, relationship and negotiating skills.
  • Work with hand tools requiring dexterity, skillful eye to hand coordination and repeated motion.
  • Required lifting and transport of heavy equipment (up to 30lbs) .
  • Must have average to above average eyesight and be able to easily distinguish colors and shading

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Open Leave
  • Paid holidays
  • Great and rewarding work environment

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


Drupal Front End Developer
H3.Group is seeking a talented and highly motivated Junior- to Mid-level Drupal / Front-End Developer to build state-of-the-art business-to-business web products within the healthcare sector.

H3.Group is the Healthcare division of Simplify Compliance, a leading provider of mission critical information, workflow solutions and services to the highly complex end markets of healthcare, human capital management, financial services, and telecommunications. This position is located in our Gaithersburg, MD office, located right in the heart of Rio/Washingtonian waterfront! To passionate craftsmen looking to make a difference we offer developer-friendly agile process, healthy work/life balance, respect for industry-accepted best practices, and a small team environment where your voice will be heard.

Responsibilities include working independently or in small teams to develop and maintain Drupal- and Wordpress- based web sites, as well as to serve as department’s Front-End guru, solving the most complicated layout problems and developing beautiful UI components from scratch.

Job requirements:

  • At least 2 years of relevant experience with track record of getting things done
  • Expert-level knowledge and deep hands-on experience of HTML/CSS and browser differences
  • Solid experience with Drupal and Wordpress administration, including theming and add-ons configuration
  • Solid experience with mobile web sites and responsive design techniques
  • Working knowledge of a wide variety of HTML/CSS framework and libraries
  • Good communication skills.

Nice to have:

  • Upbeat and energetic personality
  • Strong JavaScript and hands-on experience with one of the client-side MV* frameworks (e.g. Angular, React, Vue)
  • Experience with npm toolset (e.g. babel, webpack, post-css etc)
  • Some experience with backend development in any language
  • Some experience with relational databases and SQL
  • A degree in Computer Science or Software Engineering
  • Experience with build and deployment automation
  • Appreciation of Lean Development principles

We offer a competitive compensation package including monthly commissions, a full menu of benefits including health, dental, life insurance, a 401(k) with company match, tuition reimbursement, an innovative time off program, and fruit cart every afternoon.

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com
H3.Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Membership & Chapter Services Manager
The Association for Home Care Coding & Compliance, an affiliate organization of H3.Group, has an immediate opening for a highly motivated, innovative professional to fill the position of Membership & Chapter Manager. This position is responsible for developing and executing member benefits and outreach campaigns to increase paid membership, as well as launching and maintaining membership engagement programs including local chapters, committees, events, and other key initiatives to increase member/volunteer involvement in AHCC.

We are looking to you to enthusiastically expand, nurture and communicate the value of AHCC directly to individual professionals, home care companies, and a diverse set of industry organizations.

Position works closely with AHCC’s Director, Operations team, and Marketing Manager.

Responsibilities:

  • Develop, coordinate, execute and promote content, products and services created for members
  • Identify and develop programs and services to attract new members and convert credential holders to paid members
  • Initiate new, and maintain and strengthen existing, methods to identify and recruit prospective members
  • Establish goals and metrics to evaluate membership acquisition and engagement
  • Update, maintain and distribute membership materials, including responsibility for AHCC website (member-only areas)
  • Create and/or broaden AHCC awareness with affinity programs in conjunction with state home care associations, vendors, and other 3rd parties with a stake in coding and compliance
  • Model, launch and maintain a member-driven Chapter program, including communications initiatives with Chapter leaders
  • Develop and manage a process for member feedback on programs and services; present findings to staff and Board members as requested
  • Collaborate and coordinate with marketing manager to execute new membership campaigns
  • Develop and execute integrated marketing plans that lead to increased member/volunteer participation in AHCC programs
  • Author, edit and proof copy for a variety of AHCC member communications and digital content channels including: core website copy, blog and news articles, social media posts, online community, case studies/whitepapers, press releases and e-books, etc.
  • Serve as the project manager, responsible for the P&L and assisting with the planning and oversight of an annual AHCC conference and “AHCC Day” at other H3.Group coding events.

Requirements:

  • A track record of creating customer engagement, benefits programs, and/or content that resonate with prospects/customers
  • Proven ability to structure and price offers, service levels
  • Strong writing and presentation skills
  • Superb collaborative skills when working with cross-department teams
  • Exemplary customer service skills
  • Familiarity with web content creation, formatting, SEO and web content management systems
  • Experience with promotion/hosting of events
  • High level of individual initiative and creativity
  • Ability to work with limited supervision and resolve problems independently
  • Ability to consistently meet deadlines while maintaining accuracy and attention to detail

Education/Experience:

  • Minimum of 5 years of applicable experience in membership/marketing/communications
  • Bachelor’s degree

We offer a competitive compensation package, a full menu of benefits including health, dental and life insurance, a 401k with company match, tuition reimbursement, and more.

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com
H3.Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Product Manager
We’re looking for a Product Manager who is innovative, proactive, willing to take risks and able to think outside the box to deliver solutions to day-to-day operational challenges of physician practice market professionals. You will be vital to our success and drive future growth. The right candidate is a unique blend of business and content savvy capable of producing and positioning an existing set of print products, while conceptualizing and validating the migration of these products into robust digital services and solutions. You will be responsible for a multi-million product portfolio of subscription newsletters, annual books and online content websites serving the regulatory, coding and billing compliance information needs of medical practice managers and revenue cycle staff. You will work collaboratively with internal content, marketing, sales, and production teams.

As Product Manager you will:

  • Define both long term strategy and short term plans to achieve the product vision and deliver business results
  • Assess the needs, opportunities, and pain points for revenue cycle professionals to enhance relevancy, utility and value proposition for your existing service lines, as well as launch new products
  • Have full P&L responsibility for your suite of solutions
  • Validate and present business case, pricing strategy and sales model for your product lines
  • Specify product requirements and/or enhancements based on market and competitive research
  • Communicate regularly with customers and prospects to define and identify information needs
  • Stay on top of and analyze market trends, segments, size and buyer behavior
  • Work with marketing and sales to define the go-to-market strategy and articulate a product’s value proposition
  • Review product performance against expectations and facilitate or influence changes to product, positioning and/or strategy to improve performance
  • Be responsible for ensuring customer engagement and satisfaction with product
  • Represent your products and services in customer and prospect engagements

Our ideal candidate will possess:

  • BA/BS degree
  • 5 to 7 years product management experience, in the healthcare field preferred
  • Excellent written and verbal communication skills
  • Proven ability to discern customer needs and envision multiple solutions
  • Great interpersonal and organizational skills
  • Ability to influence and lead cross-functional teams
  • A track record of timely delivery and meeting or exceeding goals
  • Ability to communicate, coordinate with, and influence a range of stakeholders including senior management
  • Ability to drive multiple initiatives simultaneously
  • Ability to interpret competitive intelligence, industry and market trends, and customer feedback
  • Ability to translate ideas into strategies, strategies into product plans, and work cross-functionally to launch and execute on product development plans
  • Demonstrated experience managing change initiatives

We offer a competitive compensation package, a full menu of benefits including health, dental and life insurance, a 401(k) with company match, tuition reimbursement, and more.

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com
H3.Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


.NET Software Engineer
The .Net Software Engineer performs a variety of roles in the creation and maintenance of solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of service providers and enterprise businesses. These roles stem from all phases of the project lifecycle and include requirements gathering, solution design, application development, and system testing.

Works closely with and in support of Product Managers and Analysts to expose informational, analytical, or workflow-optimizing needs. Under the general direction of management by the President, in this role you will interact with business partners of varying associate/management levels to ensure clarity of the problem/opportunity and business requirements.

Working with senior staff members, you will design, implement, and maintain products that address business needs and achieve strategic goals. This may include analyzing, researching, processing and administering industry data; analyzing, developing and deploying reports; and analyzing, designing, creating, and testing software applications.

Required Qualifications:

  • College degree and 1+ year of related work experience, or High School diploma/equivalent and 5 years related work experience
  • Experience developing object-oriented software using C# or Java
  • Experience with web service development (e.g.WebAPI, Restful Services, JSON)
  • Experience working with relational databases (e.g. SQL Server, Oracle)
  • Ability to translate functional business requirements into technical specifications
  • Ability to apply acquired knowledge from prior experience effectively in new situations (low to medium complexity)
  • Demonstrated analytical, troubleshooting, and problem solving skills
  • Demonstrated ability to learn quickly and adapt to change
  • Experience in full software development lifecycle
  • Good analytical, troubleshooting and problem-solving skills
  • Ability to decompose assigned work into tasks with time estimates
  • Ability to work closely with technical team members in the fast-paced, agile-development environment
  • Ability to work collaboratively with others in team environment
  • Strong written and verbal communication skills
  • Interest in learning about and integrating into Telecommunication

Preferred Qualifications:

  • Bachelor’s Degree preferred plus one year of relevant work experience and experience in an analytical position involving data management and collection, modeling and interpretation across complex data sets
  • Prior Telecom experience preferred
  • Some SQL Knowledge preferred
  • One to three years’ relevant experience working with solutions lifecycle development methodology preferred

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com
CCMI, a Simplify Compliance business, has been delivering high-quality and high-value products, services and events to communications service providers and enterprise end users since 1971. Visit our website at www.ccmi.com

We offer a competitive compensation package including monthly commissions, a full menu of benefits including health, dental, life insurance, a 401K with company match, tuition reimbursement, an innovative time off program, free fruit cart every afternoon and tickets to various sporting events throughout the year.

Work hard. Make Money. Have fun. If you’re the type of professional who is willing to do what it takes to get the job done, you have what it takes to succeed at CCMI.

CCMI is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Middleton, MA
Editor, HealthLeaders Media
This position is onsite in our Middleton, MA office.

Can you write and edit articles for print and online, optimize content for online consumption, edit a white paper, and research a webcast topic while blindfolded? Good. That’s a start.

HealthLeaders Media, an H3.Group brand's dedicated team of editors are expected to generate intriguing article ideas to engage readers, charm busy healthcare executives into sharing their tips and best practices, keep tabs on regulations and industry developments important to readers, and work with their editorial, marketing, sales, subject matter experts, and customer service colleagues to create and support innovative content and tools that help healthcare executives deliver top-notch patient care and navigate challenging regulations.

We ask a lot. In return, we offer editors the opportunity to strengthen their editing, writing and project management skills, master the ins-and-outs of product development, learn about the healthcare industry, and celebrate achievements and catch up with colleagues every week during our employee get-togethers.

If the essential duties and responsibilities list below reads as an inspiring challenge and opportunity, we want to talk with you.

Essential Duties and Responsibilities:

  • Edit, write, and manage content for web site and print magazine, white papers, client reports, and webinars
  • Strengthen market knowledge and cultivate relationships with sources, subject matter experts, and customers to ensure content and products address the issues challenging readers
  • Track regulatory changes and market trends, working with subject matter experts to create associated new products
  • Project manage and facilitate written reports, live calls, and client interactions
  • Write, edit, and format copy according to HealthLeaders Media’s standards for quality, style and voice
  • Propose new product ideas in your areas of expertise, across all product lines, and manage all content-related phases of the new-products process, including conducting research, writing proposals, and presenting the finished concept
  • Adhere to strict deadlines and budget requirements for all assigned products
  • Work collaboratively with other editors in the peer editing process

Qualifications:

  • A minimum of 2-5 years writing and/or editing experience is required
  • Bachelor’s Degree required
  • Proficient in Microsoft Office and Drupal
  • Demonstrated project management experience
  • Ability to multitask, work hard, and get along with others
  • Prior work for B2B publications is a plus

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Open Leave
  • Paid holidays
  • Great and rewarding work environment

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


National Account Manager
This position is based in our Middleton, MA office and is responsible for acquiring new customers and supporting existing customers. The National Account Manager works with key stakeholders to schedule scoping calls with potential clients and create contracts using existing templates. This position works in defined markets and with certain products within the healthcare industry. The National Account Manager is responsible for understanding the customer base and applicable HCPro products and services for that specific customer base. Products/services include: On-site classroom training, online learning and custom education as well as enterprise solutions for certain Healthcare related topics such as medical coding and billing, documentation and other regulatory topics.

National Account Manager Responsibilities:

  • Grow customer base by acquiring new customers and supporting existing customers via outbound and inbound calls
  • Obtain a fundamental understanding of key products and services in order to conduct quality conversations and provide information in a consultative way
  • Work with internal stakeholders (e.g. Marketing, Product) to provide feedback from customers
  • Partner with Product and other team members to conduct consultative sales calls with prospective clients
  • Partner with other National Accounts Managers at HCPro and other H3.Group divisions to leverage relationships, information, and coverage of the market
  • Manage multiple campaign lists and databases/programs
  • Meet or exceed sales goals as set by management using tools such as Salesforce.com
  • Travel to key trade shows/conferences and on- site visits for larger customer opportunities
  • Deliver product demonstrations and sales presentations via web conferencing and onsite visits

Job Requirements:

  • 2+ years sales experience
  • AS or equivalent; BA/BS preferred
  • Working knowledge of SalesForce.com a plus
  • Microsoft Suite (Outlooks, Word, Excel)
  • Self-motivated, strong organizational skills and goal driven
  • Ability to manage a territory and prospect within the territory
  • Working knowledge of healthcare terminology is a plus

We offer:

  • Competitive base and commission plan
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Director of Marketing
We’re searching for a creative, resourceful, integrative thinker for an important role that is responsible for driving the implementation of the product marketing strategy. This critical leadership role will be responsible for setting and overseeing the execution of product launch, new acquisition, and renewal marketing strategy for our healthcare brands including HCPro, DecisionHealth, and HealthLeaders Media. Reporting to the Vice President of Marketing, this is a high-profile position with the opportunity to make a large impact on the organization.

Responsibilities:

  • Understand our markets to develop effective messages, campaigns and programs
  • Effectively manage and mentor assigned staff; supervise the work of three (3) senior marketing managers and support staff
  • Convert marketing strategy and goals into compelling copy and promotional material by developing concise and engaging content for a variety of campaigns
  • Manage, organize, and facilitate execution of marketing campaigns including: email marketing, interactive/web marketing, PR, social media and direct mail; ensure programs are completed on-time and error free
  • Determine and set priorities for the team; manage resources to best effect
  • Leverage marketing automation and other technology to optimize sales and customer experience; develop a regular and qualified pipeline of leads for sales
  • Meet the assigned unit and revenue goals

Qualifications:

  • A track record of success leading a team and driving positive results
  • An ability to work collaboratively with other internal stakeholders
  • Excellent communication skills and the ability to create concise, compelling marketing communications
  • Proficient in all facets of digital marketing including social media and email
  • Strong attention to detail and the ability to work in a fast-paced

Requirements:

  • Bachelor’s Degree; Master’s Degree preferred
  • 8+ years of marketing experience
  • 4+ years management/supervisory experience preferred
  • Proficient in Microsoft Outlook, Excel and Access

What we offer:

  • Competitive Salary
  • Healthcare including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Open Leave
  • Paid holidays
  • Great and rewarding work environment

H3.Group, a division of Simplify Compliance LLC, offers a variety of exciting career opportunities for energetic, highly-organized and results-oriented people.

EEO employer. To be considered, please forward resume to: careers@blr.com


Assistant Digital Editor, HealthLeaders Media

Essential Duties and Responsibilities:

  • Responsible for creating, uploading and maintaining digital content, including copy, graphic elements, and other media to the website.
  • Manages multiple daily e-newsletter production deadlines.
  • Interacts with editorial and marketing teams to ensure quality of content.
  • Maintains library of digital image assets.
  • Helps manage social media activities.
  • Maintains online reporting dashboard.
  • Proactively explores opportunities to add value to the web site, the e-newsletters, and other digital products/projects.
  • Continually monitors our processes and data for opportunities to make improvements.

Qualifications:

  • Bachelor's degree or equivalent, preferably journalism, communications, English, marketing, other related discipline
  • 1-3 years of experience developing/producing content for the web/social media in a professional setting
  • Good written and verbal communications skills
  • Strong HTML and CSS skills are required
  • Working knowledge of Drupal or other content management system
  • Basic knowledge of image file formats and editing principles is essential
  • Working knowledge of Photoshop, GIMP, Irfanview, or other image editing tools for basic correcting, cropping, and resizing of images.
  • Graphic design/photography experience preferred, but not required
  • Experience with data visualization tools preferred, but not required
  • Experience with Javascript preferred, but not required
  • Audio and video editing experience preferred, but not required

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Paid time off
  • Paid holidays
  • Great and rewarding work environment

HealthLeaders Media is a division of H3.Group. We produce a range of outstanding B2B healthcare publications and events.

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


Associate Editor, HealthLeaders Media
HealthLeaders Media is a division of H3.Group. We produce a range of outstanding B2B healthcare publications and events and are a recognized authority for healthcare business news, information, and strategies—tailored to senior executives and decision-makers. We produce publications, reports, and events for the business of healthcare.

We’re seeking a journalist with exemplary editing and production skills to help us improve the quality and workflow of a range of digital and print publications and expand our growing line of products.

If you are an organized, detail-minded, digital-first journalist with a desire to join a dedicated team of award-winning journalists and researchers, we want to talk with you.

Essential duties and responsibilities:

  • Take responsibility for production of digital publications and packages, from start to finish.
  • Write and Edit articles of varying length with sensitivity to the format and audience.
  • Interpret research results and summarize in writing.
  • Contribute to development of new products of varying formats.
  • Work collaboratively with team members across different media.
  • Work simultaneously on range of publications, reports, and events.
  • Adhere to journalism ethics and high standards for integrity and quality.
  • Develop a deep understanding of the healthcare industry.
  • Write for online and/or print, as workload and skills permit.
  • Familiarity with surveys and data reporting and analysis.

Qualifications:

  • A minimum of 2–5 years of journalism experience is required, with a strong background in digital and editorial production.
  • Experience in writing and editing, and in managing editorial projects, is required and is essential for success.
  • Project management skills and an ability to juggle deadlines are essential for success.
  • Scrupulous attention to detail and strong organizational skills.
  • Strong verbal and interpersonal communication skills, as well as collegiality and positive energy, are essential for success.
  • Working knowledge of HTML and basic image editing skills are required.
  • Working knowledge of content management systems is required.
  • Experience with InDesign, Drupal, PhotoShop, GIMP, CSS, and/or Javascript is preferred.
  • Knowledge of the healthcare industry is preferred.
  • Business/healthcare industry journalism experience preferred.

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Paid time off
  • Paid holidays
  • Great and rewarding work environment

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


Account Development Representative
Do you love the hunt? We are looking for a results-driven sale professional to join our growing team in our Middleton, MA office! There’s no better feeling than closing a sale, right? If you agree and are a proven closer and exemplify passion, we are looking for you. Come be part of our energetic, fast-paced team where the phone is your lifeline to hunt, develop and close new business. In this role, you are expected to work with our National Account Managers to prospect for new business opportunities, utilize a consultative sales approach and grow/up-sell smaller accounts.

National Accounts Manager Responsibilities:

  • Hunter mindset – driven individuals only
  • Team player – a must!
  • Experience making cold calls to establish new business; 25+ outbound calls per day minimum
  • Ability to utilize search engines and other business resources to gather leads
  • Consultative approach due to our broad offering
  • Excellent verbal and written communication skills
  • Proficient computer skills in MS Office; SalesForce.com & Go To Meeting a plus
  • 2+ years sales experience

We offer:

  • Competitive base plus commission
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment
  • Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! Simplify Compliance is an EEO employer.


Old Saybrook, CT
Marketing Coordinator
We are currently seeking a Marketing Coordinator to join our Marketing team. This position is location in our Old Saybrook, CT office. You will join a team of dedicated marketers focused on rapid growth and continually exceeding their budget targets. This position will be tasked with supporting the advertising campaigns of 115+ media clients, which include Fortune 500 companies and industry leaders in Human Capital Management. This position also contributes to audience development for our BLR division.

Responsibilities:

  • Plan and approve daily email marketing campaigns that will engage our users and deliver results for our clients, partners, or in-house teams.
  • Work with art to create high-converting sales collateral and other assets.
  • Work with development on new advertising units, web placements, new product lines, and rebranding efforts
  • Plan, send, and schedule social media updates.
  • Develop a PR list and source possible media partners
  • Participate in weekly brainstorming sessions and be willing to share and pitch ideas.
  • Be willing to travel to company and industry events 3-5 times per year.
  • Provide support for other areas of marketing as needed.

Qualifications :

  • Bachelor’s Degree (Marketing preferred)
  • 2+ years of relevant experience
  • Highly organized, strong attention to detail with ability to multi task
  • Desire and motivation to achieve results, with a track record of exceeding goals
  • Self-motivated with high level of initiative.
  • Intellectually curious and eager to learn new technologies and programs independently.
  • Ability to thrive in a team environment, particularly cross-functional teams that may include remote colleagues.
  • Good verbal and written communication skills; comfortable presenting in front of a group.
  • Accomplished at using social media platforms
  • Experience with any of the following technologies is a plus: ad servers, like Google DFP, and general advertising technologies, HTML and CSS, WordPress, project management tools, like Atlassian, JIRA and Adobe Creative Suite helpful

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Paid time off
  • Paid holidays
  • Great and rewarding work environment

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


Product Manager
We have an opportunity for a Product Manager to join our team in Old Saybrook, CT. This position reports into the Director of Product Marketing.

As a Product Manager, you will develop ideas for new products based on a thorough understanding of the human resources market in which this role is focused. You will facilitate new product teams to develop and launch new products, and work to enhance existing products.

Responsibilities also include customer and competitor research, development of user requirements, and exceptional cross-functional communication to support successful product launches across teams, including editorial, project management, web development, marketing, sales, and customer service.

Responsibilities:

  • Provide in-depth market, industry and competitive analysis and positioning for assigned products.
  • Evaluate new ideas and proposals, in conjunction with appropriate cross-functional teams
  • Drive key proposals through the product development process. This includes idea generation, market and competitor analysis, business case creation, budget documentation, and, if approved, drafting user requirements from market and customer research for the Web development team.
  • Document customer use cases for all assigned products through market research and customer interactions (e.g. focus groups, interviews, surveys, etc.).
  • Work closely with sales and marketing to build sales tools and training materials that communicate key benefits, and develop pricing and packaging strategies
  • Conduct product training and be available as-needed for Sales support
  • Track and analyze product performance against financial and market share goals
  • Identify, analyze and implement partner relationships for the product line. Collect customer and prospective customer requirements, conduct market research, oversee launch activities such as product positioning, internal training, beta programs, and sales enablement

Qualifications :

  • Bachelor’s degree, preferably in business or marketing or a related field
  • One or more years of software marketing/product management experience
  • Experience in project planning, information analysis, and process improvement.
  • Web savvy with knowledge of the Internet and mobile technologies.
  • Excellent written and oral communication skills.
  • Facility with Microsoft Office: PowerPoint, Word and Excel.
  • Knowledge or expertise in subject matter area a plus.
  • Some travel to customer sites, and conferences may be required.

What we offer:

  • Competitive Salary and Benefit plans
  • Healthcare Plan including health/dental/vision insurance
  • 401K Plan
  • Section 125 Flexible Spending Account
  • Life Insurance
  • Short and Long Term Disability
  • Open Leave
  • Paid holidays
  • Great and rewarding work environment

Apply today! EEO employer. To be considered, please forward resume to: careers@blr.com


Old Saybrook, CT or Brentwood, TN
National Accounts Manager
This position can be located in our Old Saybrook, CT or Brentwood, TN office. The National Accounts Manager will be responsible for building a customer base by acquiring new customers and working with repeat customers, in an assigned territory, via the phone and email, and including on-site visits, or tradeshow attendance. This person will work with key stakeholders to schedule scoping calls with potential clients and create contracts using existing templates. This person will work in defined markets and with certain products and will be responsible for understanding the customer base and applicable products/services for that specific customer base.

National Accounts Manager Responsibilities:

  • Grow customer base by acquiring new customers and supporting existing customers via outbound and inbound calls and the web.
  • Obtain a fundamental understanding of key products and services in order to conduct quality conversations and provide information in a consultative way.
  • Work with internal stakeholders (e.g. Marketing, Product) to provide feedback from customers.
  • Partner with Product/National Sales/Licensing sales team members to refer and or include the proper stakeholders for appropriate opportunities/leads in an efficient and effective manner as more fully outlined in the annual incentive compensation plan.
  • Partner with other Sales Account Managers to leverage relationships, information, and coverage of the market. Manage multiple campaign lists and databases/programs.
  • Meet or exceed sales goals as set by management using tools such as Salesforce.com.
  • Travel to key trade shows/conferences and on-site visits for larger customer opportunities.
  • Deliver product demonstrations and sales presentations via web conferencing and onsite visits.

Job Requirements:

  • 3+ yrs. sales experience
  • AS or equivalent; BA/BS preferred
  • Microsoft Suite (Outlook, Word, Excel)
  • Self-motivated, strong organizational skills, and goal driven

We offer:

  • Base plus commission
  • Comprehensive benefits package includes medical, dental and 401k
  • Access to industry leading and award winning training – 24/7
  • Great and rewarding work environment

Our hiring process includes a post-offer drug test and criminal check for candidates who are offered a position. Qualified candidates apply today! To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Remote Positions
Coding Regulatory Specialist - (PER DIEM)
This per diem Coding Regulatory Specialist serves as an instructor for the company’s Certified Coder Boot Camp® (live and online), the Certified Coder Boot Camp® --Inpatient version, and other coding related educational courses (live and online). The Coding Regulatory Specialist also partners with fellow coding instructors and the HCPro product team to identify the need for new training resources, including boot camps, seminars, eLearning, webcasts, and books. HCPro’s coding boot camps are technically-oriented and focus on coding guidelines applicable to hospital and/or professional services. The objective of our coding courses is to provide course participants with a detailed understanding of the coding "rules" with a particular emphasis on the operational application of those rules. Instructors are expected to provide positive reinforcement and ensure that every student learns regardless of previous experience level. Instructors must maintain a high level of competency in the subject matter.

Coding Regulatory Specialist Responsibilities:

  • Update and revise course materials under direction of the Director of HIM/Coding
  • Participate on sales/scope calls with potential boot camp clients
  • Develop and deliver custom education and other non-traditional client engagements
  • Research and keep up-to-date with Coding regulations, requirements, and best practices
  • Research and contribute to projects for a wide variety of publishing mediums
  • Assist in developing new products and enhancing existing products to achieve company objectives
  • Staying abreast with industry and market trends
  • Recommend new products or improvements based on customer market and competitor activities
  • Represent company products in tradeshows, seminars, campaigns and other sales events

Requirements:

  • Bachelor’s Degree or Associate’s Degree
  • Must hold a current CPC credential to instruct the Certified Coder Boot Camp. Advanced professional credentials (RHIA, RHIT) are preferred but not required.
  • Must hold a current CPC credential to instruct the Evaluation and Management Boot Camp. CEMC specialty credentials are preferred but not required.
  • Must hold a current CCS credential to instruct the Certified Coder Boot Camp – Inpatient version. Advanced professional credentials (RHIA, RHIT) are preferred but not required.
  • Must be a dynamic public speaker
  • Extensive knowledge of, and practical experience with coding, billing, and payment requirements for hospitals and/or professional services
  • Ability to travel a minimum of 90 teaching days a year

To be considered, please forward submit a resume to: careers@blr.com. BLR® is an EEO employer.


Medicare Regulatory Specialist-PER DIEM
We are seeking a Medicare Regulatory Specialist for HCPro-BLR Healthcare to teach our Medicare Boot Camp®-Hospital Version and to partner with fellow regulatory instructors and the HCPro product team to identify and launch new training resources, including boot camps, seminars, elearning, webcasts, and books.

The Medicare Boot Camp®-Hospital Version is an intensive, five-day course on Medicare coverage, billing, coding, and payment for hospital outpatient and inpatient services. The course is technically-oriented and focuses on the Medicare regulations and guidelines applicable to hospital services. The objective of the course is to provide course participants with a detailed understanding of the Medicare "rules" with a particular emphasis on the operational application of those rules. Instructors are expected to provide positive reinforcement and ensure that every student learns regardless of previous experience level. Instructors must maintain a high level of competency in the subject matter.

Essential Functions:

  • Responsibilities include, but are not limited to, teaching HCPro’s Medicare boot camps. The Medicare Regulatory Specialist is also responsible for strengthening market knowledge and penetration by cultivating relationships with sources and customers, observing market trends and making recommendations for product development, and conducting extensive market research.
  • Must be a dynamic public speaker with extensive knowledge of, and practical experience with, Medicare coverage, billing, coding, and payment requirements for hospitals.

Additional responsibilities include:

  • Researching and keeping up-to-date with Medicare regulations, requirements, and best practices.
  • Research and contribute to projects for a wide variety of publishing mediums.
  • Assist in developing new products and enhancing existing products to achieve company objectives.
  • Provide training and address customer queries about company products or services.
  • Obtain and communicate customer feedback to product team.
  • Stay abreast with industry and market trends.
  • Recommend new products or improvements based on customer market and competitor activities.
  • Assist in introducing and launching new products in markets.
  • Represent company products in tradeshows, seminars, campaigns and other sales events.

Other Requirements/Comments:

  • Ability to travel required.
  • Bachelor’s degree and significant adult education experience required. Master’s degree preferred.
  • Advanced professional credentials (JD, MBA, CHC, etc.) desirable.

HCPro is a division of BLR®. Qualified candidates should forward resume to careers@blr.com BLR® is an EEO employer.


Salt Lake City, UT
Sales Representative- Medical Practice
H3.Group is looking for a motivated Sales Representative to join our dynamic team in Salt Lake City, Utah. For more than 30 years, we have ensured the financial health of the nation’s healthcare providers. Our business-to-business content when applied within the revenue-cycle workflow of physician offices, home health agencies and hospitals significantly improves productivity and accuracy. We help providers to see and seize opportunity, as well as avoid and mitigate risk so that they can focus on providing quality care to patients.

The Sales Representative will be responsible for renewing and up-selling DecisionHealth’s Medical Practice electronic and booking customer base. In addition, this role is responsible for welcome calls and quarterly “touch-base” efforts to our existing customer base.

Job Responsibilities:

  • Proactively contact customers with expiring contracts and ensure highest possible renewal rate percentage.
  • Meet or exceed renewable quotas, and objectives.
  • Work with the outbound sales team on new business to jointly achieve total customer satisfaction according to renewals/account management best practices and by optimally managing Company’s resources.
  • Assist the outbound sales team to up-sell/cross-sell current customers on new products or services.
  • Build and maintain customer relationships and resolve customer service and technical support issues.
  • Develop and maintain knowledge of Company products, technology, and outbound sales team verticals.
  • Collaborate with colleagues to maintain the highest level of client retention.
  • Monitor competitive products and the marketplace for opportunity and competitive changes.
  • Provide feedback to senior management on significant market and product issues.

Requirements:

  • College degree preferred
  • 1+ years outbound call experience preferred
  • Average daily outbound call volume - 75 per day
  • Solid planning and organizational skills required
  • Ability to effectively present and demonstrate products
  • Web based application and/or software sales knowledge preferred
  • Ability to multi-task
  • Excellent verbal and written communication skills required

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com

We offer a competitive compensation package, a full menu of benefits including health, dental and life insurance, a 401k with company match, tuition reimbursement, and more.

H3.Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Sales Administrator
We are looking for a qualified Sales Administrator to join our growing team here in our Salt Lake City location. We are H3.Group, one of the largest B2B healthcare information solutions companies, serving the professional market with venerable brands DecisionHealth, HCPro and HealthLeaders Media. Our parent company, Simplify Compliance, is a portfolio of highly focused businesses providing mission critical information, workflow solutions and services to the highly complex end markets of healthcare, human capital management, financial services, and telecommunications.

The Sales Administrator will have a key role in helping us to achieve our sales goals. As the Sales Administrator you will handle important administrative tasks, such as order processing, order tracking, data entry, and act as an extension of the sales team when representatives are away from the office. You will serve as a point of contact for customers with queries about products, orders, and deliveries. The Sales Administrator will help to provide and organize sales reports to measure key sales performance by product line and territory. Candidates should be goal-oriented and have a strong knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Job Requirements

  • Proven work experience as a Sales administrator or Sales support agent
  • Hands on experience with CRM software (preferably Salesforce) and MS Office (MS Excel in particular)
  • Detailed thinking, checking for data accuracy in orders and invoices
  • Understanding of sales performance metrics
  • Clerical skills to provide and update sales and customer records
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Provide quality customer service
  • Commitment to meeting or exceeding sales targets, reporting any deviations
  • Commitment to staying informed regarding new products and features
  • The ability to communicate and relay information to sales from our Marketing and Product teams

We offer a competitive compensation package including monthly commissions, a full menu of benefits including health, dental, life insurance, a 401(k) with company match, tuition reimbursement, and an innovative time off program.

To be considered, please submit your resume and cover letter including your salary requirements to: careers@blr.com

H3.Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.