Massachusetts Counseling Services/ EAPs laws & HR compliance analysis

Massachusetts Counseling Services/ EAPs: What you need to know

Human resources generalists, as well as employee assistance program (EAP) counselors, managers, and directors, can keep abreast of the issues related to EAPs by joining a chapter of the EAPA. These groups also provide guidance to employers that have not yet set up EAPs in their own companies.
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Currently, there are two local chapters of the EAPA in Massachusetts. Contact information for the Massachusetts/Rhode Island and Western New England chapters is available on the EAPA website at Meanwhile, Massachusetts employers may obtain information about setting up or belonging to a regional group by contacting:
Employee Assistance Professionals Association, Inc.
2101 Wilson Boulevard, Suite 500
Arlington, VA 22201-3062
The Commonwealth of Massachusetts offers EAP benefits as a resource to all agencies. All state employees can access critical incident debriefings at no cost to the individual or to the agency. Managers and supervisors can receive confidential consultations and resource recommendations for dealing with employee issues such as low morale, stress management, disruptive workplace behavior, potential violence, hygiene issues, mental illness, eating disorders, and substance abuse.For more information, state agencies can contact an EAP coordinator at United Behavioral Health by calling 617-558-3412 or 888-610-9039 or going to

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