State law prohibits a person, firm, or corporation from intercepting, monitoring, or attempting to monitor an employee or agent’s telephone communications with a customer. The statute specifies that a person, firm, or corporation may monitor telephone calls as long as notice is given to the employee. Violation of the statute is a misdemeanor (VA Code Sec. 18.2-167.1). Outside the scope of this provision, intercepting a wire, electronic, or oral communication is a class 6 felony. Exceptions include interception by, or with the prior consent of, a party to the communication (VA Code Sec. 19.2-62).