"If you want to build a healthy organization," you have to "start by building a cohesive leadership team," says Patrick Lencioni, author of The Five Dysfunctions of a Team. Like everything else in life, he says, this is simple in theory but, when put into practice, can be hard. Most successful managers and executives are comfortable dealing with subjects such as business or marketing strategy, financial results or projections, and technology.
However, according to Lencioni, good leaders must also focus on what makes an organization healthy, including:
• Minimal politics and confusion
• High employee morale
• High productivity
• Low turnover among good employees